Supermetrics services

More than a platform. Meet the team behind your success.

Supermetrics isn’t just software. From onboarding to long-term growth, our experts are here to help you maximize your marketing data strategy.

Services by the numbers

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Members in our services teams

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Ticket resolution satisfaction

/5

Service team vailability


Customer support

Here when you need us

Get fast, reliable answers from real experts. Our global support team is available around the clock on weekdays to keep your workflows running.

  • 24/5 global availability across time zones
  • Multiple channels: chat, email, and help center
  • Fast response times and expert troubleshooting

Customer success management

Customer success that keeps you growing

From day one, your dedicated Customer Success Manager will guide you through onboarding, help optimize your data pipelines, and ensure you're achieving real results.

  • Dedicated Customer Success Manager (CSM)
  • Personalized onboarding and strategy check-ins
  • Proactive support to drive adoption and ROI

Professional services & consulting

Custom solutions for any data setup

Our Solutions Architects and Professional Services team help design, implement, and optimize Supermetrics for your unique marketing stack.

  • Custom implementations and integration help
  • Architecture design and data pipeline optimization
  • Ongoing technical consulting available

Partner network

Extend your team with certified partners

Need more hands-on help? Our global partner network offers certified agencies and consultants ready to support your success.

  • Certified experts trained in Supermetrics
  • Local and industry-specific expertise
  • Managed services and full-service implementations

Proven. Trusted. Ready for scale.

Join thousands of businesses already scaling their marketing data with Supermetrics. Our service quality, security, and reliability are built for enterprise needs.



Security and compliance


SOC 2 Type II, SSO and regional hosting keep every record secure.


Global support


24/5 support across time zones when you need it.


Data you can trust


99.9% uptime keeps dashboards live and decisions on track.


Custom fit


Composable building blocks fit any organization and scale with growth.


Trusted by 200,000+ companies in 120 countries

Let’s build your success story together

Talk to our team and see how Supermetrics services can accelerate your analytics journey.