Data Sub-processors


Updated 19 March 2026


Supermetrics currently uses the following Subprocessors to process Personal Data in delivering the Service:


Google Ireland Limited

Country: Ireland

Processing Activities: Servers, storage, databases, cloud services and functions

Country/area where processing activities are carried out: USA, Netherlands, Belgium, Germany, Finland, Asia. Regional specific processing is available for selected products and services. Please contact our sales for details.


Amazon Web Services, EMEA SARL

Country: Luxembourg

Processing Activities: Servers, storage, databases, cloud services and functions

Country/area where processing activities are carried out: USA, Ireland, Germany


Freshworks, Inc.

Country: USA

Processing Activities: Support desk services and analytics

Country/area where processing activities are carried out: USA, EU


Zendesk, Inc.

Country: USA

Processing Activities: Support desk services and analytics

Country/area where processing activities are carried out: USA, EU


Mailgun Technologies, Inc.

Country: USA

Processing Activities: Mail sending and receiving services

Country/area where processing activities are carried out: USA, EU


Intercom, Inc.

Country: USA

Processing Activities: Support desk chat services

Country/area where processing activities are carried out: USA


Cloudflare Inc.

Country: USA

Processing Activities: Network infrastructure and security

Country/area where processing activities are carried out: USA, UK, EU, Australia, Canada, Japan, Singapore


n8n GmbH

Country: Germany

Processing Activities: Workflow automation platform used for internal operational processes, including troubleshooting workflows.

Country/area where processing activities are carried out: EU (Germany)


Vertex AI (Google Ireland Limited)

Country: Ireland

Processing Activities: Provision of cloud-based AI services to support Supermetrics’ MCP and other native AI functionalities. Processing occurs only when AI features are enabled by the customer and may include personal data necessary to generate, analyse or respond to user-initiated requests.

Country/area where processing activities are carried out: USA or EU (based on customer's region)


Claude (Anthropic PBC)

Country: USA

Processing Activities: Provision of artificial intelligence services used to support customer service operations and technical troubleshooting, including code analysis and debugging. Processing may involve limited customer data where strictly necessary to investigate, reproduce, and resolve issues in a controlled manner.

Country/area where processing activities are carried out: USA



Supermetrics currently uses the following Affiliates to process Personal Data when delivering the Service and providing associated support services:


Supermetrics UAB Lithuania

Country: Lithuania

Processing Activities: Software development and maintenance

Country/Area where processing activities are carried out: EU, USA


Supermetrics Polska sp. Z.o.o

Country: Poland

Processing Activities: Software development and maintenance

Country/Area where processing activities are carried out: EU, USA


Supermetrics Spain s.l

Country: Spain

Processing Activities: Software development and maintenance, sales

Country/Area where processing activities are carried out: EU, USA


Supermetrics UK Limited

Country: UK

Processing Activities: Software development and maintenance, sales, and customer support

Country/Area where processing activities are carried out: EU, UK, USA


Supermetrics Ireland Limited

Country: Ireland

Processing Activities: Software development, sales, marketing

Country/Area where processing activities are carried out: EU, USA


Supermetrics Inc.

Country: USA

Processing Activity: Software development and maintenance, sales, and customer support

Country/Area where processing activities are carried out: USA,EU


Supermetrics Canada Inc.

Country: Canada

Processing Activities: Software development and maintenance, sales, and customer support

Country/Area where processing activities are carried out: Canada, USA, EU


Supermetrics Australia Pty Ltd

Country: Australia

Processing Activities: Sales, customer support

Country/Area where processing activities are carried out: Australia, EU, USA


Supermetrics Portugal Unipessoal LDA

Country: Portugal

Processing Activities: Software development and maintenance

Country/Area where processing activities are carried out: EU, USA


Supermetrics Singapore Pte Ltd

Country: Singapore

Processing Activities: Sales, customer support, software development and maintenance, marketing

Country/Area where processing activities are carried out: Singapore, EU, USA


Supermetrics Group BV

Country: Netherlands

Processing Activities: Software development and maintenance, sales, and customer support

Country/Area where processing activities are carried out: EU


Supermetrics Netherlands BV

Country: Netherlands

Processing Activities: Software development and maintenance, sales, and customer support

Country/Area where processing activities are carried out: EU


Supermetrics Development BV

Country: Netherlands

Processing Activities: Software development and maintenance

Country/Area where processing activities are carried out: EU


Supermetrics Technology BV

Country: Netherlands

Processing Activities: Software development and maintenance

Country/Area where processing activities are carried out: EU


Relay42 UK Limited

Country: UK

Processing Activities: Sales, customer support

Country/Area where processing activities are carried out: EU, UK