AI Terms

Updated 17 May 2023

These AI Terms supplement our Terms governing Your use of our Services if You are using Third-Party AI Features. The Terms are applicable to the Third-Party AI Features and will control for any provision not addressed in the AI Terms.

1. Customer obligations

1.1 You acknowledge and agree that:

(a) the AI Third-Party Features are not intended to be used to process personal data and You are solely responsible for excluding any personal data (as defined in General Data Protection Regulation (EU) 2016/679) or otherwise personally identifiable information from Your Customer Data used to interact with the Third-Party AI Feature;

(b) we may discontinue any of the Third-Party AI Features at any time without notice;

(c) Customer Data that You provide to the Third-Party AI Feature(s) will be sent to and may be processed by the relevant Third-Party AI Feature provider in accordance with their terms and policies;

(d) we are not responsible for the Third-Party AI Features and any use of such is at the sole risk of Customer;

(e) notwithstanding the Terms, we disclaim our liabilities in connection with Third-Party AI Features, whether direct, indirect, or otherwise;

(f) You are responsible for ensuring Your compliance with all applicable laws and regulations in connection use of the Third-Party AI Features;

(g) it is Your sole responsibility to ensure that the Customer Data used to interact with the Third-Party AI Features does not constitute a violation of usage policies of provider of the Third-Party AI Feature in question;

(h) output generated by the Third-Party AI Feature is not human-generated, may not be accurate and/or unique, and is provided to You ‘as is’ without any warranties whether express, implied or otherwise; and

(i) any granted service levels or credits are not applicable to the Third-Party AI Features.

2. Third-party provider terms and policies

2.1 In addition to the AI Terms, when using Third-Party AI Feature(s), Your use is also subject to the terms and policies of the third-party provider in question. You acknowledge and agree to comply with applicable third-party terms and conditions.

2.1.1 When You use a Third-Party AI Feature that is based on OpenAI L.L.C’s (OpenAI) technology, Your use of such feature is also subject to the OpenAI Terms of Use and policies, which can be found at Please note that when providing OpenAI technology based AI features, Supermetrics uses OpenAI’s API offering.

3. Changes to the AI Terms

3.1 Supermetrics may change the content of these AI Terms, subject to posting a notice of change in its web page.

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